Leading for Change: Creating a Humanistic Approach for Patient, Family and Staff Engagement
**6 Face-to-Face credits**
This conference provides a unique opportunity for healthcare executives to build the leadership skills and knowledge needed to address patient-experience initiatives in their organizations. Through a series of simulations, case studies, interactive exercises and discussions, participants will experience healthcare from the patient’s perspective.
This timely, experiential conference will explore the guiding principles impacting the patient experience and examine the leadership skills and focus areas needed to effect this cultural