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Events for February 12, 2019

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11:00 AM

PHLIP Webinar: Disclosure – From Risk to Claims to Resolution

February 12 @ 11:00 AM - 12:15 PM

Communicating with patients and families after an unanticipated event can be a daunting task. Opening the lines of communication early and establishing a strong rapport can positively influence how patients and families react and respond to the event. Communication strategies and other related interpersonal dynamics will be used to illustrate how to connect initial communication […]

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