Volume to Value


In partnership with Aon Risk Solutions and Medical Protective Company, we are proud to present this exclusive webcast:


Volume to Value

The current state of the U.S. healthcare system has created the need for innovation in healthcare delivery methods to improve quality outcomes and reduce escalating costs. Although healthcare leaders face pressure under an already stretched system, the future is promising if you know where to look.

In this webcast, some of the most respected names in the field give expert guidance to healthcare leaders in how to navigate the challenges and identify upside opportunities in emerging integrated healthcare delivery models, from Affordable Care Organizations (ACOs) and beyond.

Topics will include:

  • Latest trends in emerging healthcare delivery models and the shift from “volume to value”
  • How to demonstrate value and improve healthcare quality outcomes through vertical and horizontal integration
  • The key risks and opportunities that clinical integration presents for healthcare organizations

Webcast Videos

“Volume to Value” Webcast – Opportunities from increased risk sharing in health care

Dana Orquiza, Ron Calhoun, Kim Pardini-Kiely and Dr. Graham Billingham discuss the latest trends in emerging healthcare delivery models, demonstrating value and improving quality through clinical integration and how to foster innovation.

Ron Calhoun discusses the latest trends in U.S. health care delivery models

Ron Calhoun discusses the latest trends in emerging healthcare delivery models and the shift from “volume to value.” The panel discusses which models will survive the “healthcare hunger games,” the meaning and implications of clinical integration and the “3 Ps.”

Kim Pardini-Kiely discusses demonstrating value and improving healthcare quality

Kim Pardini-Kiely discusses what it takes to demonstrate value and improve healthcare quality outcomes through vertical and horizontal integration. The panel discusses essential components of the healthcare operating system: the need for leaders to create an environment for frontline innovation; team-based training via in-situ simulation; “evidence-based practice” versus “clinical best-practice”; and the effect of public reporting on care quality and healthcare delivery models.

Dr. Graham Billingham discusses emerging health care risks and opportunities

Dr. Graham Billingham discusses innovation in healthcare delivery models and the key risks and opportunities that clinical integration presents for healthcare organizations. The panel explores what it takes to encourage top down and bottom-up innovation and how to enable organization-wide “nimbleness.”

“Volume to Value” Panel Discussion

The panel takes questions from the audience and from each other. Topics discussed include: the changing roles of Risk Management and Quality, how captive insurance companies are adapting, navigating the volume of quality metrics, EMR and PHR integration and patient engagement. Finally, the panelists each give one takeaway point for navigating the shift from Volume to Value.

Our Presenters


Graham Billingham

Chief Medical Officer
Medical Protective Company

Dr. Billingham attended Stanford University as an undergraduate and medical school at UCLA Medical Center, and completed his residency in Emergency Medicine at Harbor-UCLA Medical Center. He is board certified and is a Fellow of the American College of Emergency Physicians and the American Academy of Emergency Medicine.

Dr. Billingham has 25 years of experience as an emergency medicine physician. He speaks nationally on emergency medicine and has lectured in more than 200 CME courses on risk management, operations, documentation, patient safety, information technology, coding and billing, and malpractice prevention. As Chief Medical Officer, he is responsible for leading MedPro’s Healthcare Advisory Boards and working with the Business Council to support clinical risk, claims, underwriting and sales efforts.

Most recently, Dr. Billingham served as President and CEO for EPIC RRG. He has also served on the physician advisory boards of several technology companies, including the American College of Emergency Physicians Medical Legal and Coding and Nomenclature committees. He is Emeritus Chairman of the Emergency Medicine Patient Safety Foundation and has served on the Board of EDPMA. He founded and served as Medical Director for The Center for Emergency Medical Education and was a co-founder of the National Emergency Medicine Board Review Course.


Ron Calhoun

National Health Care Practice Leader
Aon Risk Solutions

Ron Calhoun is Aon’s National Health Care Practice Leader, responsible for the development, design and execution of innovative risk management strategies and solutions that meet the needs of Aon Risk Solution’s healthcare provider clients. He and his team are addressing the challenges healthcare providers face as they navigate the current and emerging risks related to healthcare reform. Additionally, Ron is co-leading the Delivery System Transformation Initiative, a collaboration between Aon Risk Solutions, Aon Hewitt and Aon Benfield. This initiative is focused on assisting our healthcare provider clients with the transition from traditional fee-for-service payment models to the wide spectrum of value-based payment transformation models that are evolving in the marketplace.

Ron has over 20 years of leadership experience in the commercial insurance industry, both as the president of a health care specialty managing general underwriter and as a healthcare industry practice leader. He has served on many advisory boards, including Vanderbilt University’s Owen Graduate School of Management Health Care MBA Program, the American Association for Caregiver Education and the National Risk and Safety Collaborative. Ron was the first insurance industry expert invited to join the Health Management Academy. Ron has been an active board member of the Coalition for Affordable and Reliable Health Care, a group that has been on the forefront of medical malpractice tort reform initiatives at both the state and federal levels. Additionally, he is an active member of the American Society for Healthcare Risk Management and the Healthcare Financial Management Association.

Ron received a BSBA with a major in Accounting from The Citadel and an MHRD from Clemson University.

Dana Orquiza

Assistant Vice President of Risk Management
The Risk Authority – Stanford

Dana Orquiza is a healthcare risk management professional whose experience includes working as a medical-surgical nurse for over 10 years and as an associate attorney specializing in medical malpractice defense.

Dana currently serves as Assistant Vice President of Risk Management of Stanford Medicine Risk Authority, LLC, and as a director in clinical risk management at Stanford University Medical Center. Her combination of clinical experience and legal expertise is instrumental in providing innovative risk management solutions designed to effectively reduce risk and identify opportunities to increase value.

Dana works closely with hospital, medical and physician leadership throughout the full cycle of the risk management process. This process includes the identification and assessment of high risk clinical departments/specialties, the severity of injuries and contributing factors, the evaluation of potential solutions, the selection of strategy and mitigation projects and monitoring progress to goals.

Dana received her JD degree from the Columbus School of Law, the Catholic University of America in Washington, DC, and is admitted to the Maryland Bar. She received her BSN from Georgetown University and worked as a medical-surgical nurse at New York University Hospital, Georgetown University and University of California, San Francisco.

Kim Pardini-Kiely

Kim Pardini-Kiely

Vice President of Safety & Risk Strategic Ventures
The Risk Authority – Stanford

Kim Pardini-Kiely currently serves as Vice President for Safety & Risk Strategic Ventures for The Risk Authority and Stanford Medicine. She is a healthcare executive experienced in leading hospital operations and in driving clinical improvements in outcomes. Kim has presented nationally and internationally on a wide variety of healthcare topics, and her passion for excellent and down-to-earth style has earned her high marks. She is a nationally recognized expert in improving clinical outcomes, implementing clinical analytic departments, transforming hospital culture and creating models that focus on value.

In her role at The Risk Authority, Kim has responsibility for developing and managing new ideas, products, services and systems to make healthcare delivery safer. Kim leads The Safety & Risk Innovation Hub at TRA Stanford (the “Hub”), which will pull in experts from across Stanford University, Stanford Medicine, the nation and the world to continuously reimagine and reengineer managing risk and safety in healthcare.

Prior to joining The Risk Authority, Kim was Vice President for Quality and Effectiveness at Stanford Health Care (SHC). Kim and her team led the charge for SHC to become a leader in quality and patient safety and their work has resulted in a significant change in culture for SHC and national recognition as one of the best medical centers in the nation. Earlier in her career, Kim was the Chief Operating Officer for the Kaiser Permanente, Fremont Medical Center. In that role, she led strategic operational changes and turned the hospital around from an underutilized basic services hospital to a full service referral medical center.